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Article by Wendy McCance
I had a day last week where everything just seemed to naturally fall into place. I was offered a writing assignment, I got a call from a client about a home they were interested in and a few other things occurred that made me feel like all of my hard work was paying off.
That day last week had me floating on a cloud of happiness. Finally, I could see my finances improving. Finally, I could say all of the hard work was worth it.
Saturday, I drove to the house my client wanted to see. I arrived ten minutes early and parked on the street to wait for them to show up. Twenty-five minutes went by and not a client in sight. No phone call and no car pulling up anywhere on the street. I finally gave up and went home.
Sunday night, I got an email from the client. All it said was, I waited for half an hour. Nothing else was written. I was upset. I had waited for the client. I had even gotten there a little early. Why didn’t they call? Why didn’t they reach out after the appointment on Saturday? It was Sunday night and that was all they said? I wrote back and said, I got to the home ten minutes early and then waited twenty-five minutes. I’m sorry, but I think you need to find another realtor.
Now, I had never met this client in person. This would have been our first meeting. I would have been fine with a phone call cancelling or even an email later that day with an explanation about what had gone wrong. I knew the moment that client tried to pin the blame on me that we would not be a good match. Just give me some honesty as I would do for you and we’re good.
Monday I had a conflict of interest. I had a last-minute meeting at the office overlapping plans I had made to meet with a business owner who wanted me to write some blog posts for them. I didn’t cancel my appointment with the business owner because it was scheduled first. Right before I walked out the door, I checked my email and LinkedIn. Thank goodness I did. The business owner had cancelled. It was too late to go to my meeting at the office and so I ended up with two blown appointments.
The message from the business owner came in half an hour before we would have met up. In the message, the owner apologized and asked what future days I had free so we could reschedule. He also said that he would email me some topics and layouts for the writing assignments. He ended the message saying I would receive the information shortly. I passed over a personal email and phone number and waited.
Tuesday I wrote to the business owner and asked if he had trouble with my email or did he possibly change his mind. He wrote back that, yes my email came back as undeliverable and that he would send out the information soon. I rewrote my email and waited.
I have to admit, I was disappointed. I threw out the email excuse hoping he would honestly mention what the hold up was. Because we were writing back and forth, all I had to do was scroll down and affirm that I had written my email correctly. I also had given him a phone number which he could have used to call if there had been a problem.
I still haven’t heard from the business owner. I have spent much of the day feeling down about two situations that could have been great, but were both major letdowns. Honestly, I don’t know what bothers me more, the loss of potential income or the lying. Why does anyone even need to bother with a lie? What is so bad about just saying why you need to cancel an appointment? Really, it just doesn’t matter if you are feeling lazy and don’t want to get out of the house. I would rather hear that for an answer. I would have more respect for you knowing that you have enough class to be straight-forward.
What I have realized is that I should feel lucky that I saw the warning signs of possible deals that would have ended badly if I continued to pursue them. I might have continued to show up at homes, wrecking my day because of another no-show. I could have spent the time to write some articles for the business owner and then would have had to worry about payment.
I have decided that I need to be grateful for not wasting more time and causing myself more grief. It is a learning lesson and I must move on and forget about the disappointment. I need to focus on continuing what I have worked so hard to accomplish. I know more good times are still to come.
To contact Wendy McCance about a writing or social media assignment, interview or speaking engagement, please email her at: [email protected]
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